Perodua urges customers to only deal with authorised sales advisors to avoid scams

Fraudulent offers relating to Perodua Ativa SUV

Perodua urges customers to deal only with Perodua authorised sales advisors to avoid being deceived by apparent scams that have surfaced after the Ativa’s launch on 3 March.

“We have discovered at least two fraudulent rebate offers online for the newly-launched Perodua Ativa, which is not our practice,” Perodua President and Chief Executive Officer Dato’ Zainal Abidin Ahmad said, adding that the promotions did not originate from Perodua or any of its outlets nationwide.

According to Dato’ Zainal, some scammers have posed as Perodua sales advisors before and lured potential victims into placing their new car purchase deposits into personal bank accounts.

To safeguard both existing and potential Perodua customers, below is a quick ‘Do’s and Don’ts’ guide when purchasing a new Perodua vehicle:

Do’s

  • Do contact authorised Perodua sales or service centres to learn more about products and services, or visit www.perodua.com.my or any of the official social media pages on Facebook and Instagram.
  • Do visit www.perodua.com.my for the accurate and up-to-date list of nationwide sales and service outlets and contact details.
  • Do contact the Customer Experience Centre at 1-800-88-6600 during office hours, or send an enquiry at https://www.perodua.com.my/contact-us.html, if anyone claiming to be a Perodua sales or service representative asks you to make payments into a personal bank account

Don’ts

  • Don’t react immediately to offers, whether online or in print, without confirming the details with Perodua’s authori
  • sed sales or service advisors, or the official online platforms – www.perodua.com.my, official Facebook and Instagram pages. Don’t give away personal details such as bank account numbers, home address and IC number without making sure that the person is an authorised Perodua personnel.
  • Don’t make any payments, including deposits and booking fees, into personal bank accounts. All payments must be made to company accounts only.