Third-time winner of Global Nissan Aftersales Award 2020 (GNAA), since 2017
Tan Chong Aftersales Division has won the Global Nissan Aftersales Award 2020 for Asia and Pacific region. This is the third win since 2017. Michael Yao Tsu-Wei is the Head of Aftersales at Tan Chong Ekspres Auto Servis.
The award is for the best performing Nissan dealer according to a set of standards covering the aspect of parts and service performance, customer service and satisfaction, and quality of business management.
The Global Nissan Aftersales Award is one of the most prestigious honours by Nissan Motor Co Ltd. (NML). The aim of the award is to motivate and improve aftersales operational excellence, and enhance customer service experience around the world.